Dashboards by Example
    Dashboard: Examples & Best Practices.   From Excel Dashboards to Enterprise Business Intelligence, these dashboard implementations contain KPIs, metrics, charts, trends and more.

For more Business Intelligence Dashboard Examples, use this link to the Dashboard Spy sitemap: Dashboard

Note: Dashboards By Example readers can get these interesting business intelligence dashboard white papers and I.T. trade magazines at no cost.

Business Service Management Dashboard Screenshots - a bank’s service availability, performance, security, & end-user experience

Here is a series of enterprise dashboard screenshots from anĀ axio application that lets you monitor the health of the automated services in your enterprise. We start with the executive summary screen where we have an interesting KPI called End User Experience. It seems to be comprised some how of volume, amount and time elements. It would be interesting to see the actual calculations behind this. How does one define and rate an end user experience? It would be some sort of SLA, but this seems very subject to interpretation. The right side of the screen shows a map-based red/green/yellow status view. The bottom of the screen shows the breakdown by function (ATM Network, Bank, Trading, Treasury). There are also graphic thumbnails of the other pages of the application.

executive dashboard screenshot

This next screenshot is of the service lens page. It shows an overall diagram with the component statuses by color.

Enterprise Dashboard

Here we see what they call the service tree. It would be suitable for understanding relationships of the service objects in a large organization.

services dashboard

And here is the service map page. It is interesting, but somewhat hard to read in my opinion. A start towards fixing it would be to color the header rows anything but yellow, red or green.

balanced scorecard

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy’s favorite books.

Was this enterprise dashboard interesting enough to share? Help spread the news about Dashboards By Example. Click on the "Share" icon above to submit this post to your social bookmark service or email the link to a fellow dashboarder or even yourself.  


What do you think about this dashboard post? Please leave a comment. Your opinions are valuable to the entire business dashboarding community.  

3 Responses to “Business Service Management Dashboard Screenshots - a bank’s service availability, performance, security, & end-user experience”

  1. Armita Said on

    very attractive screenshots

  2. Mark Uribe Said on

    Hi,

    I’m working on an educational project with a bank in Lithuania and we have begun to look at the concept of Scorecards and Dashboards. Can you point me to some simple dashboards for the banking sector that I could use to help them understand the concept and the potential value to their business? Thanks in advance
    Mark

  3. admin Said on

    Here are some links to banking related dashboards:

    http://www.enterprise-dashboard.com/2006/03/03/banking-dashboard-highlights-screen/

    http://www.enterprise-dashboard.com/2006/03/03/banking-dashboard-bank-profitability-screen/

    http://www.enterprise-dashboard.com/2006/03/03/banking-dashboard-market-share-map/

    http://www.enterprise-dashboard.com/2006/03/03/banking-dashboard-risk-concentration-screen/

    http://www.enterprise-dashboard.com/2006/04/09/banking-performance-dashboard-scorecard-on-financial-performance-customer-value-internal-processes-growth/

    Thanks The Dashboard Spy

Leave a Reply




Want to see a different randomly selected business intelligence dashboard example? Click here to view another Digital Dashboard from the Dashboard Spy.

Dashboard Spy Readers: See these related Business Intelligence Dashboard posts:

Learn how to create Excel dashboards.

Latest posts of interest to the business intelligence dashboarding community - Have you read these recent enterprise dashboard posts?