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From a simple excel dashboard to a fully integrated enterprise reporting suite, the Business Dashboard is being quickly adopted as the new face of Business Intelligence. It has a rapidly growing role in BI reporting and analysis.

An enterprise dashboard allows at-a-glance visualization of company health and monitoring of key performance indicators. Simple to understand and high in ROI, these executive dashboards are becoming "must-haves" for all enterprises. Easy-to-use by business users and fun-to-implement by the IT department, BI dashboard projects are quickly funded and politically popular.

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Information Technology Management Scorecard - measuring effectiveness in six areas

Enterprise Dashboard Tag: IT Management Dashboard, CIO Dashboard

Back in 2000, the Canadian Pacific Railway pushed a big scorecard initiative. A Dashboard Spy in the Information Systems department (a nice Canadian who calls his company the “choo-choo, eh?”) sent me a screenshot of the IS department’s digital scorecard. Ratings are gathered in the six areas of IT Leadership, Project Management, Service Delivery, People Management, Client Satisfaction and Technology Management. Red/Yellow/Green dials indicate the scores. Of course, Red was not an option.

I say that “red is not an option” only halfway facetiously. I was on a project where after many months of hard work creating an IT reporting dashboard, changing business flows and finally launching the dashboard, we saw that month after month, there was nothing but “green” status lights for projects and applications. The CIO thought of a great way to handle the situation. He said “What you are telling me is that you never have any issues. That must mean that your IT budgets are too high. I’m cutting them until I see some red lights.”

Needless to say, accurate reporting was seen after that!

IT performance scorecard

Homework: If you are using dashboards to measure project performance, a must-read book is The Project Management Scorecard: Measuring the Success of Project Management Solutions. For Side Note: Hey, Dashboard Spies!: Do you know how smart you are getting by reading The Dashboard Spy? From pig production to airplane crew size optimization to monitoring presidential campaigns, we’ve examined enterprise dashboards from all aspects of business. I’ll do my share to keep snooping around for those elusive dashboard screenshots that keep this dashboard screenshot collection interesting.

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy’s favorite books on business dashboards.

PS: If you find yourself part of an enterprise dashboard effort, you must study Enterprise Dashboards: Design and Best Practices for IT, the only book on actually implementing enterprise dashboards.

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Last Modified: Tuesday, April 17th, 2007 @ 10:10

This business intelligence dashboard blog entry was posted on Thursday, August 31st, 2006 at 4:00 pm and is filed under Dashboard Screenshots. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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"Dashboards By Example - BI Dashboard Samples" is the theme and mission statement of this blog. We salute the Dashboard Spy in the field - those business users, project managers, IT executives, application designers, business intelligence experts, analysts, coders and subject matter experts who are on site creating this exciting and new "face of BI". Your business intelligence dashboard can go by many names - performance dashboard, executive dashboard, business dashboard, balanced scorecard, KPI metric summary, enterprise dashboard, bi dashboard, corporate dashboard. Whatever we call it, we believe that the at-a-glance visual approach is the key to user-centric design. Let's learn from each other's dashboard examples and continue to increase the level of usability and usefulness.

We strongly believe that the more dashboards you study, the more adept you will become at choosing correct design solutions for your company. "Learn by Example" is not just a motto - we take it literally, hence the name "Dashboards by Example". So take every chance you get to view examples of BI interfaces. As a matter of fact, take a second now, and study this dashboard example.

What's on your Dashboard?

The Dashboard Spy wants your dashboards!! I've collected over 1000 screenshots of business intelligence dashboards and scorecards for Volume 1 and now need you to send me the next 1000 dashboards for Volume 2. Email me at info at dashboardspy.com and tell me about your dashboard. Send me images, notes, technical details, business rules, metrics, KPIs, anything that you think your fellow Dashboard Spies will have an interest in. Keep this library of dashboarding resources going!

Also, I'd love more links to both the main Dashboard Spy site at http://dashboardspy.com and the Volume 1 blog of 1000 dashboards at http://www.enterprise-dashboard.com. I'd love your help in making these resources better known.

Looking forward to seeing your dashboards, The Dashboard Spy

P.S. Did you check out this free dashboard template for wireframing? Click on the image below for the download link and instructions. Consider it a gift for your unfailing support. Thank you very much. Sincerely, your friend in dashboarding, Dash.

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Information Technology Management Scorecard - measuring effectiveness in six areas

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