Information Technology Management Scorecard - measuring performance in six areas
Back in 2000, the Canadian Pacific Railway pushed a big scorecard initiative. A Dashboard Spy in the Information Systems department (a nice Canadian who calls his company the “choo-choo, eh?”) sent me a screenshot of the IS department’s digital scorecard. Ratings are gathered in the six areas of IT Leadership, Project Management, Service Delivery, People Management, Client Satisfaction and Technology Management. Red/Yellow/Green dials indicate the scores. Of course, Red was not an option.

Homework: If you are using dashboards to measure project performance, a must-read book is The Project Management Scorecard: Measuring the Success of Project Management Solutions. For Side Note: Hey, Dashboard Spies!: Do you know how smart you are getting by reading The Dashboard Spy? From pig production to airplane crew size optimization to monitoring presidential campaigns, we’ve examined enterprise dashboards from all aspects of business. I’ll do my share to keep snooping around for those elusive dashboard screenshots that keep this dashboard screenshot collection interesting.
So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy’s favorite books on business dashboards.
PS: If you find yourself part of an enterprise dashboard effort, you must study Enterprise Dashboards: Design and Best Practices for IT, the only book on actually implementing enterprise dashboards.
Was this enterprise dashboard interesting enough to share? Help spread the news about Dashboards By Example. Click on the "Share" icon above to submit this post to your social bookmark service or email the link to a fellow dashboarder or even yourself.
What do you think about this dashboard post? Please leave a comment. Your opinions are valuable to the entire business dashboarding community.
Leave a Reply
Dashboard Spy Readers: See these related Business Intelligence Dashboard posts:
- Information Technology Management Scorecard - measuring effectiveness in six areas ...
- Performance Dashboard Screenshot - A university research division scorecard based on excel ...
- Hospital Performance Scorecard - using enterprise dashboards to track health care KPIs ...
- Strategic Management Dashboard - Demo of a Business Scorecard using MS Sharepoint ...
- Banking Performance Dashboard - Scorecard on financial performance, customer value, internal processes, growth ...
- Reasons for Adoption of Dashboards, Scorecards & Performance Alerts ...
- ITSM Dashboard Screenshots for SAP service level KPIs - Applying technical analysis to IT service level management? ...
- Who is on your list of Dashboard Experts? ...
Latest posts of interest to the business intelligence dashboarding community - Have you read these recent enterprise dashboard posts?
- Project Gemini and Excel Dashboards
- Bling My Dashboard
- Direct Marketing Metrics Dashboard
- Pop-Up Dashboard for 2008 Election Results
- Synchronized Presidential Debates Dashboard-Style
- 2008 Political Dashboards for the Election Home Stretch
- Intranets, Portals and Dashboards, Oh My!
- Real Time Excel Dashboard Tracks Gas Prices
- CERN Collider Dashboard
- Dashboards As Navigation


