Comments on: Support Process Dashboards - How the MIT helpdesk tracks client satisfaction through the First Contact support dashboard

Comments on: Support Process Dashboards - How the MIT helpdesk tracks client satisfaction through the First Contact support dashboard http://www.enterprise-dashboard.com/2006/09/07/support-process-dashboards-how-the-mit-helpdesk-tracks-client-satisfaction-through-the-first-contact-support-dashboard/ Dashboard Examples and Business Intelligence Best Practices Wed, 19 Nov 2008 16:22:55 +0000 http://wordpress.org/?v=2.6.1