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	<title>Comments on: Service Desk Dashboard - tracking support call KPIs for a helpdesk operation</title>
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	<link>http://www.enterprise-dashboard.com/2006/10/18/service-desk-dashboard-tracking-support-call-kpis-for-a-helpdesk-operation/</link>
	<description>Dashboard Examples and Business Intelligence Best Practices</description>
	<pubDate>Wed, 19 Nov 2008 16:31:24 +0000</pubDate>
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		<title>By: Al Numanlia-Wone</title>
		<link>http://www.enterprise-dashboard.com/2006/10/18/service-desk-dashboard-tracking-support-call-kpis-for-a-helpdesk-operation/#comment-21721</link>
		<dc:creator>Al Numanlia-Wone</dc:creator>
		<pubDate>Sat, 15 Nov 2008 18:01:50 +0000</pubDate>
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		<description>Thank you for this.   I wish that there were more sites like yours.  Nothinig like a fast reference to help kick start some ideas!

Well done.

ANW</description>
		<content:encoded><![CDATA[<p>Thank you for this.   I wish that there were more sites like yours.  Nothinig like a fast reference to help kick start some ideas!</p>
<p>Well done.</p>
<p>ANW</p>
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