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Situation Center Dashboard - enterprise dashboards for crisis handling & monitoring

Lately we’ve been talking about the suitability for enterprise dashboards in life and death situations. Most of our examples so far dealt with health care enterprise dashboards. In this post, we examine a set of enterprise dashboards dedicated to helping companies handle crisis monitoring and communication. Missionmode.com offers the “situation” dashboards shown in this Dashboard Spy post. Examples of situtations include fires, natural disasters, and other types of events that require mass communication, tracking of alerts delivery and acknowledgements, situational updates and logs of response actions. A good use of enterprise dashboard technology in that the visual, at-a-glance summaries are quite helpful.

However, the same question arises: Can we trust the technology during a crisis? Are we putting lives on the line? I suppose it depends on the nature of the situation. Of course, a natural disaster affecting regional power outages would make the data acquisition impossible and render the system useless. Smaller localized situations are better suited for this type of enterprise dashboard reporting, but how real-time can it get? Take a look at these enterprise dashboard screenshots and you’ll get a good idea of the possible uses.

This first screen is a dashboard showing contact status, task list, resource library and situation log.

Crisis Situation Dashboard

This is a peek at the admin screen for selecting type of situation:

Situation Types for Crisis Dashboards

Here is a dashboard screenshot showing contact status. That is, who has acknowledged the alert and in what manner (web, phone, etc.)

Alert Acknowledgement Dashboard

This is the situation log that monitors the crisis as it unfolds.

Situation Log Dashboard

Tags: Enterprise Dashboard, Business Intelligence Dashboards, Executive Dashboards

>>>Update for Dashboard Spy readers: Ok you excel power user, financial analyst types out there in the Dashboard Spy readership - here is some hot news for you. This book just came out: Performance Dashboards and Analysis for Value Creation (Wiley Finance). I’ll be checking it out, but it looks like a real practioner’s read. The author proposes a methodology for increasing value called the Value Performance Framework. There is a companion CD with Excel models and sample performance dashboards.>>>>

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Last Modified: Thursday, November 9th, 2006 @ 02:33

This business intelligence dashboard blog entry was posted on Wednesday, November 8th, 2006 at 7:20 pm and is filed under Dashboard Screenshots. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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