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Dashboard

From a simple excel dashboard to a fully integrated enterprise reporting suite, the Business Dashboard is being quickly adopted as the new face of Business Intelligence. It has a rapidly growing role in BI reporting and analysis.

An enterprise dashboard allows at-a-glance visualization of company health and monitoring of key performance indicators. Simple to understand and high in ROI, these executive dashboards are becoming "must-haves" for all enterprises. Easy-to-use by business users and fun-to-implement by the IT department, BI dashboard projects are quickly funded and politically popular.

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"Dashboards by Example" is a business intelligence blog dedicated to showing you actual examples of do's and don'ts of dashboard design. Study examples of enterprise dashboards, scorecards and other business intelligence interfaces implemented by the world's top organizations.

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Archive for January, 2007

This is an archive of the unique and controversial resource on Enterprise Dashboards known as The Dashboard Spy blog on Enterprise Dashboards. This is Volume 1 of the dashboard screenshot collection where you will find 837 dashboard screenshots of various dashboard implementations. Included in this collection are executive dashboards, enterprise dashboards, performance dashboards, corporate dashboards, balanced scorecards, BI dashboards, business intelligence dashboard - the list goes on. What is the difference between all those terms? That's part of the fun! Start studying these screenshots and learn.

Here is an interesting way to find more enterprise dashboards to study: Click this link for a random dashboard. You'll never know what dashboard you'll see next.

Network Operations Dashboard Monitors Critical Services Statuses

Thursday, January 4th, 2007

In conjunction with one of their clients, service level managment software company Nimsoft, created this enterprise dashboard to visually depict the sla and health statuses of an enterprise’s services and systems. Performance metrics are tracked via red/green/yellow indicators, chart metrics and on a map of the US. This enterprise dashboard displays network status across a geographic region. A complete listing of networked technologies and services is shown with status indicators (on the left), and to aid in correlating degrading services to a geographic region a national map is included to the right. Notice the response time indicators (listed lowest-left in the dashboard) showing network latency between locations.

SLA Enterprise Dashboard

The Dashboard Spy Business Intelligence Dashboards Blog

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Microstrategy Report Services Enterprise Dashboard Screenshots

Tuesday, January 2nd, 2007

Rounding out the sample executive dashboard screenshots from the enterprise dashboard vendors reviewed in the 2005 Meta Group rankings of enterprise reporting and dashboard vendors, is this set of Microstrategy management dashboards. Microstrategy scored lower due mostly to the newness of its enterprise dashboard product offerring. As the Meta Group commented:

MicroStrategy 8: Report Services, NarrowCast, and MicroStrategy Office

MicroStrategy has greatly improved its enterprise reporting and dashboard offering with the 8.0 release of Report Services. Improvements include the support of multiple output formats, much improved reporting and developer interfaces, SAP BW integration and the addition of data mining support. Report Services is integrated seamlessly into the overall MicroStrategy 8 product suite. Holding MicroStrategy back in the overall ranking is the relative newness of the Report Services product.

Strengths

• Strong Web-based developer and end-user environments
• Integration of reporting and analysis within the same interface
• Best-in-class developer environment and support for parameters
• Above-average distribution capabilities
• Strong integration with multiple portal products

Limitations

• Low presence and scalability ratings due to relative newness of product
• No check in/check out or versioning support for multiple developers
• Administration is not Web-based
• Report Services pricing is high, and MicroStrategy is difficult to negotiate with; this makes standardizing
on Report Services for all reporting needs (simple to complex) difficult

Here we take a look at several enterprise dashboards done using Microstrategy. See more examples of Microstrategy Report Services Dashboards at their site.

Here is management scorecard:

Microstrategy Report Services Management Scorecard

This is a performance management dashboard:

Microstrategy Performance Management Dashboard

And here is a shipping timeliness analysis:

Microstrategy enterprise dashboard

So who is the Dashboard Spy? No one really knows, but his growing collection of enterprise dashboard screenshots has captured the imagination of the executive dashboarding community. From excel dashboards and custom-built business scorecards, to xcelsius and flex-based visualizations, the dashboard screenshots at dashboardspy.com serve both as nuggets of inspiration and warnings of what not to do on an enterprise dashboard. These hits and misses will enlighten and entertain. Technology-neutral, and always business-driven, the Dashboard Spy website is the place to go to learn about the latest enterprise dashboard packages. Check out the Dashboard Spy’s latest recommended book, Information Dashboard Design: The Effective Visual Communication of Data.

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If you are new to enterprise dashboards, you really must start by reading the book by Malik:

Enterprise Dashboards: Designs & Best Practices for IT

To give you a flavor of the wonderful nuggets of enterprise dashboard knowledge, here is a quote from Mr. Malik in which he talks about the SMART elements that enterprise dashboards should have:

So, let us establish the basic characteristics specific to an enterprise dashboard with a useful acronym—SMART. A dashboard must be SMART in that it contains the following underlying elements, which are essential for success:

Synergetic Must be ergonomically and visually effective for a user to synergize information about different aspects within a single screen view.

Monitor KPIs Must display critical KPIs required for effective decision making for the domain to which a dashboard caters.

Accurate Information being presented must be entirely accurate in order to gain full user confidence in the dashboard. The supporting dashboard data must have been well tested and validated.

Responsive Must respond to predefined thresholds by creating user alerts in addition to the visual presentation on the dashboard (e.g., sound alarms, e-mails, pagers, blinkers) to draw immediate user attention to critical matters.

Timely Must display the most current information possible for effective decision making. The information must be real-time and right-time. This order serves the formation of the acronym and does not indicate the relative priority of these features.

Dashboards by Example Volume 1 Goals and Objectives

"Dashboards By Example - BI Dashboard Samples" is the theme and mission statement of this blog. We salute the Dashboard Spy in the field - those business users, project managers, IT executives, application designers, business intelligence experts, analysts, coders and subject matter experts who are on site creating this exciting and new "face of BI". Your business intelligence dashboard can go by many names - performance dashboard, executive dashboard, business dashboard, balanced scorecard, KPI metric summary, enterprise dashboard, bi dashboard, corporate dashboard. Whatever we call it, we believe that the at-a-glance visual approach is the key to user-centric design. Let's learn from each other's dashboard examples and continue to increase the level of usability and usefulness.

We strongly believe that the more dashboards you study, the more adept you will become at choosing correct design solutions for your company. "Learn by Example" is not just a motto - we take it literally, hence the name "Dashboards by Example". So take every chance you get to view examples of BI interfaces. As a matter of fact, take a second now, and study this dashboard example.

What's on your Dashboard?

The Dashboard Spy wants your dashboards!! I've collected over 1000 screenshots of business intelligence dashboards and scorecards for Volume 1 and now need you to send me the next 1000 dashboards for Volume 2. Email me at info at dashboardspy.com and tell me about your dashboard. Send me images, notes, technical details, business rules, metrics, KPIs, anything that you think your fellow Dashboard Spies will have an interest in. Keep this library of dashboarding resources going!

Also, I'd love more links to both the main Dashboard Spy site at http://dashboardspy.com and the Volume 1 blog of 1000 dashboards at http://www.enterprise-dashboard.com. I'd love your help in making these resources better known.

Looking forward to seeing your dashboards, The Dashboard Spy

P.S. Did you check out this free dashboard template for wireframing? Click on the image below for the download link and instructions. Consider it a gift for your unfailing support. Thank you very much. Sincerely, your friend in dashboarding, Dash.