Salesforce.com Dashboard for Sales Performance and Commission Metrics

Dashboard Example: Sales Force Dashboards. Nothing allows an at-a-glance understanding of the sales performance of your sales team lika Salesforce Dashboard.

Salesforce.com has evolved from a CRM application service to an application platform that can host third party provided functionality. AppExchange is where external developers can create add-on applications that link into the main system. This has become a popular way for users to extend the functionality. There are over 600 apps available, many of which take the form of dashboards. Today we look at a couple of dashboard screenshots that focus on sales performance and sales commission measurement.

To start off, here is a screenshot of Lucidic’s Sales Performance Manager Dashboard:
Saleforce.com Sales Performance Dashboard
You can see that it is very straight-forward from the excel-style dashboard school.
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Is My Dashboard Bigger than Your Dashboard?

On a recent business intelligence dashboard project, I had the luxury of designing for a dual monitor / large resolution screen size environment. The client, one of the world’s biggest financial companies, needed a performance dashboard for their brokers. Each broker had a dual monitor setup with 1600 resolution on each screen. Talk about a nice amount of screen real estate for an enterprise dashboard!

Speaking of large dashboards, I invite you over to the post on this dashboard on the main Dashboard Spy site. We’ll take a Dashboard Spy field trip together to view this really big dashboard:

Large Dashboard
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George Bush on Business Intelligence

Balanced Scorecard, Enterprise Dashboard, Management Portal, Executive KPIs – we’ve all seen business intelligence terms like these used in a haphazard, interchangeable manner. Confusion arises when the same syntax is used by both business intelligence generalists and specialists.

When a management consultant says “Balanced Scorecard”, he or she usually means it literally – that is, in reference to the perfomance measurement discipline introduced in 1992 by Robert S. Kaplan and David Norton, used to measure a company’s activities in terms of its impact on vision and strategy.

George W Bush on Business Intelligence

When a business manager uses the term “scorecard” (note the lower case!), he or she may mean it in more of a general case – that is, in reference to a KPI dashboard or other less formal performance measurement dashboard. Continue reading

Physical Dashboard for Tracking Web Marketing Metrics

Who says that web analytics dashboards all look the same? Here is a real-life, physical dashboard that was found near the elevator banks of the IT department of one of the world’s leading sales organizations. This one is a real gem. It was snapped by a passing Dashboard Spy.

As you can see, it is a business intelligence dashboard that tracks the metrics of the sales leads generated by the company’s website. At first glance, it looks like a dashboard screenshot with an annotation overlaid on top – typical of the output often used by an enterprise dashboard team to brag about the value of its dashboard. But take a closer look (the second photo is a closeup) and you will see that this is a physical item, created on a poster board.

Web Marketing Metrics Dashboard
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Six Degrees of Dashboarding

I think I’ve invented a new game for you and your enterprise dashboard team. I call it Six Degrees of Dashboarding. The objective is to find connections between dashboards. Of course, finding connections between data elements is what dashboarding is all about. You call it business intelligence. So you should be good at this game, no?

I’ll go first. What does the highway traffic dashboard from the Virginia Department of Transportation have to do with the famous virtual dashboard from the Tom Cruise movie, Minority Report?

Take a look at the VDOT Dashboard:

VDOT Enterprise dashboard

(Also, see the original Dashboard Spy post on this traffic dashboard from the VDOT)

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