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Human Capital Metrics Dashboard

A Dashboard Spy reader who works for the human resources department of a state government wrote me to discuss the best ways to show Human Capital metrics on an excel dashboard she was planning. I encouraged her to share her final dashboard when she completes it, but in the meanwhile, she sent me a collection of human capital metrics that might help anyone else with an HR dashboard project.

The following table lists the metrics studied at her office by category (or theme):

listing of human capital metrics

1.0 Pride in Quality Public Service Metrics

1.1 How employees feel about public service

1.2 Percent of employees leaving because they are not satisfied

1.3 Percent of employees proud of work they do

2.0 Dynamic Leadership Metrics

2.1 Percent of leaders demonstrating organizational values

2.2 Percent of leaders with ratings of exceeds performance objectives

2.3 Percent of critical leadership positions with succession plans

3.0 Learning Organization Metrics

3.1 Percent of employees/managers who report that learning and development have improved performance

3.2 Percent of employees with learning and development plans

3.3 Percent of employees who achieve development plan objectives

3.4 Average dollars spent on employee training

3.5 Percent of planned training activities that develop predetermined competencies

4.0 Motivating and Flexible Work Environment Metrics

4.1 Percent of managers rated by employees as having effective people management skills

4.2 Percent of employees and managers reporting an ability to take risks and innovate

5.0 Satisfied Workforce Metrics

5.1 Total separation rate (voluntary and involuntary turnover)

5.2 Voluntary turnover rate

5.3 Average remuneration per employee

5.4 HR staffing mix (HR employees as a percentage of employee population)

6.0 Capable Workforce Metrics

6.1 Recruitment source ratio (internal versus external recruits)

6.2 Ratios of employees by occupational level

6.3 Staffing rate (percentages of full-time, part-time and contracted employees) of approved positions

7.0 Productive Workforce Metrics

7.1 Total productivity rate

7.2 Occupational health & safety average lost time rate

7.3 Unscheduled absence rate

7.4 Number of overtime hours

8.0 Recruiting and Retention Metrics

8.1 Percent of employees eligible to retire without penalty

8.2 Turnover rate of employees eligible to retire without penalty

8.3 Percent of new recruits

8.4 Turnover rate of new recruits

9.0 Diversity Metrics

9.1 Percent of workforce who are visible minorities

9.2 Percent of workforce who are women

9.3 Percent of workforce who are persons with disabilities

I have an upcoming post about a Workforce Analysis dashboard using Crystal Xcelsius by Business Objects, but in the meanwhile, you may want to look at these HR dashboards:

HR Financials & Benefits

HR Annual Review Dashboard

Tags: HR Dashboards, Human Resources Dashboard, Human Capital Metrics

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Last Modified: Wednesday, September 26th, 2007 @ 15:07

This business intelligence dashboard blog entry was posted on Wednesday, September 26th, 2007 at 2:28 pm and is filed under Dashboard Screenshots. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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